Basic Monitoring with Basis On-Demand Services
Many organisations need to continue to increase utilisation and effectiveness of their internal Basis staff, or keep them challenged with new activities and projects in order to retain them. Many rudimentary tasks can be handled by these individuals with their eyes closed but keeps them from growing in new directions or assisting project teams with new efforts. This is the environment when S2Cloud' Basic Monitoring service is in high demand. We monitor a set of agreed SAP items according to an established schedule and report back to your staff any deviations. Then either your team or S2Cloud can react to resolve any issue or potential issues.
Monitoring Activities
Notification of findings via service desk
Selective service reaction via service desk
Routine agreed operations checklist items for production, quality and development per instance
Risk mitigation for critical Basis resources
Additional support structure to augment you staff as needed
Backup knowledge of your system & environment for Basis resource vacations or sickness